# Alerts

## **Introduction**

The **Alerts Page** in Autom Mate is where users can view and manage alerts triggered by specific conditions within the platform. Alerts are generated based on predefined rules and are meant to notify users of critical events requiring attention. The Alerts Page organizes these alerts for quick reference and action.

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## **Brief Overview of Alert Management**

[Alert Management](https://docs.autommate.com/userguide/product-features/management/alert-management) in Autom Mate allows users to define when and how alerts are triggered through two main components:

* [**Actioneer Profile:**](https://docs.autommate.com/userguide/management/alert-management#actioneer-profile) Configures notification channels (e.g., email).
* [**Alert Profile**: ](https://docs.autommate.com/userguide/management/alert-management#alert-profile)Sets rules and conditions under which alerts are sent using the selected Actioneer Profile.

Alerts are sent through configured channels like email based on specific rules that users set. Actioneer and Alert Profiles are created and managed in the settings of Autom Mate.

<figure><img src="https://4222414448-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMAf5diEa8kgXDA6h47Cu%2Fuploads%2FObjRHfyb5Je7Gr9ILCJJ%2FAlertProfile.gif?alt=media&#x26;token=ee10a7cd-7b9d-4621-8ac3-33d879e51069" alt=""><figcaption></figcaption></figure>

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## **Alerts Page Structure**

The Alerts Page is organized into columns, each providing critical information about the alert:

{% tabs %}
{% tab title="Status " %}
The current status of the alert (**e.g., active, resolved**).
{% endtab %}

{% tab title="Autom Name" %}
The name of the Autom responsible for the alert.
{% endtab %}

{% tab title="Action Definition " %}
Details about the action that triggered the alert.
{% endtab %}

{% tab title="Actioneer Profile Type" %}
The type of notification channel (**e.g., email**).
{% endtab %}

{% tab title="Created At" %}
The date and time when the alert was created.
{% endtab %}

{% tab title="Details" %}
A button that opens a pop-up window with additional information about the alert.
{% endtab %}
{% endtabs %}

{% hint style="info" %}

## **Detailed Alert Information**

Clicking the "Details" button opens a pop-up that shows:

* **Actioneer** : The notification method used to send the alert (e.g., email).
* **Profile Name** : The name of the Actioneer Profile linked to the alert.
* **Alert Profile Name** : The name of the alert profile that triggered the notification.
* **Error Message** : Any errors encountered while processing the alert.
* **Result** : The result of the alert (e.g., success, failure).
  {% endhint %}

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## **How to Use the Alerts Page**

{% stepper %}
{% step %}
**Viewing Alerts**

* Navigate to the Alerts Page to see all alerts that match predefined conditions or specific Autom requests.
* Alerts are displayed in a table with information such as the status, Autom name, and the time the alert was created.
  {% endstep %}

{% step %}
**Viewing Alert Details**

* Click on the **Details** button next to any alert to see more information about the alert in a pop-up window.
* The pop-up includes details about the [Actioneer Profile](https://docs.autommate.com/userguide/management/alert-management#actioneer-profile), **error messages**, and **the result of the alert.**
  {% endstep %}
  {% endstepper %}

***

{% hint style="success" %}

### **Best Practices for Managing Alerts**

* Regularly check the Alerts Page to ensure that all triggered alerts are reviewed and resolved.
* Customize the rules in the Alert Profile to ensure you receive only relevant alerts.
* Use the "Details" view to investigate any issues or errors related to alert notifications.

The **Alerts Page** in Autom Mate provides users with a structured and informative view of system alerts. By using the Alerts Page effectively, users can monitor critical events and ensure timely responses to potential issues within the platform.
{% endhint %}