Lakeside

Autom Mate and Lakeside Documentation

Introduction

Explore the integration between Auto Mate and Lakeside, detailing the available actions in Auto Mate for interacting with Lakeside functionalities.

This document delves into the seamless integration between Auto Mate, an enterprise IT management software. It provides insights into the actions within Auto Mate that empower users to interact with the diverse functionalities offered by Lakeside.

What is Lakeside?

Lakeside is a comprehensive enterprise IT management solution. It is specifically designed to deliver detailed analytics and insights into the performance, usage, and health of IT environments. By continuously monitoring systems, applications, and end-user devices, Lakeside provides real-time data and diagnostics that help IT teams quickly identify and resolve issues. This proactive approach ensures that IT operations run smoothly, enhancing productivity and user satisfaction across the organization. Here is the key features:

• Monitoring and Diagnostics: Lakeside continuously monitors the performance and health of IT systems, applications, and end-user devices, helping to quickly identify and resolve issues.

• Asset Management: Lakeside provides detailed inventory and asset tracking, helping organizations manage their hardware and software assets efficiently.

• End-User Experience Management: The software tracks and analyzes end-user experiences, offering insights into how users interact with their devices and applications, which helps in improving productivity and satisfaction.

Using the Integration

Credentials

To use Lakeside actions in Autom Mate, you need to create credentials. Follow these steps:

1. Access Vault Page:

   • Navigate to the Vault page under the Management section in the left side menu.

2. Application Credentials:

   • Ensure you are on the Application Credentials tab on the left side.

   • Search for Lakeside using the filter or manually.

   • Alternatively, click on the "New App Credentials" button at the top left side of the window to create new credentials.

3. Provide Credentials:

   • Connector Name: Unique name for the connector.

   • Authentication Type: Choose the method you want to connect.

   • API URL: Provide the URL of your Lakeside instance.

   • Client Id: Client Id for the instance. To see how to obtain the client Id, please refer to "Fetching Client ID".

   • Username: Provide the username of the api user.

   • Password: Provide the password of the user.

   • Scope: Provide the scope for credential. For example "openid {{client_id}}".

4. Connect Credentials:

   1. After filling the fields, press on "Test Connect".

How To Use Actions

View All Systems

Description: The action fetches systemss from the Lakeside Instance.

Usage: This action has 2 different ways of usage:

• If the "System" input is not provided, the action will fetch every system in the Lakeside Instance.

• If the "System" input is provided, it will fetch the only selected system.

Action Result: Fetched data will come in a json body.

Additional Notes

Fetching Client ID

For fetching the client id of the Lakeside instance, take the following steps:

1. Run the PowerShell ISE as Administrator in your local machine.

2. Paste the following command on the console and put your Lakeside domain to the {{DOMAIN}} part of the script.

# get the clientId for the domain:
$login  = "https://{{DOMAIN}}/Cloud/Account/Login"
$result = Invoke-WebRequest -uri $login -Method Head -MaximumRedirection 0 -ea 0
$clientId = [regex]::Match($result.Headers['Location'], "(?<=client_id=).*?(?=&)").value

# Write the clientId to the screen
Write-Output $clientId

3. Run the script, it will give the client id as the output. After that users can use teh client id while creating the Lakeside credential in Autom Mate.