What is Autom Mate?
An overview of Autom Mate as a web-based hyper-automation platform that simplifies the creation and management of automation processes for users of all technical levels.
Last updated
Was this helpful?
An overview of Autom Mate as a web-based hyper-automation platform that simplifies the creation and management of automation processes for users of all technical levels.
Last updated
Was this helpful?
Autom Mate is a web-based hyper-automation platform designed to simplify the creation and management of automation processes for users of all technical levels. Whether working in the Cloud or On-Premises, Autom Mate provides tools to streamline IT and business processes, making workflows more efficient.
Service Engagement Experience
Unified Data Systems: Autom Mate integrates existing data systems, ensuring seamless operations. For instance, customer service workflows can connect with CRM systems, providing consistent and accessible customer data.
Intelligent Chatbots: Autom Mate enhances communication across applications with integrated chatbots that handle routine inquiries and escalate complex issues efficiently.
Service Operations & Delivery Experience
Enhanced Customer Support: By unifying customer support tools, Autom Mate ensures efficient handling of customer queries. Automated processes track tickets and follow up on issues, providing consistent and high-quality support.
Service Integration & Intelligence
Predictive Maintenance: Autom Mate’s predictive maintenance features help anticipate and prevent asset failures by analyzing data and scheduling maintenance before issues arise, reducing downtime and maintenance costs.
Root Cause Analysis: AI-driven root cause analysis identifies underlying problems, helping improve service quality by addressing recurring issues.
Web-Based Accessibility: Autom Mate is 100% web-based, requiring no software installations. Users can log in from any device with a browser and start automating immediately.
Autom Mate is designed to help businesses enhance efficiency, reduce manual tasks, and foster innovation through automation. Whether the user is new to automation or an existing partner looking to expand capabilities, Autom Mate offers the tools and features to support their journey.
Autom Mate offers a comprehensive , allowing users to quickly design automation processes with an intuitive drag-and-drop interface in Autom. This setup eliminates , allowing users to focus on more strategic work. Autom Mate supports both attended and unattended robots, meaning tasks can run with or without human intervention.
Streamlined Incident Management: with platforms like and to automate incident management, from ticket creation to resolution, improving response times and reducing manual work.
User-Friendly Interface: Autom is designed for simplicity, allowing users to
No/Low Code Platform: Autom Mate supports no-code and low-code development, making it accessible for users without coding skills.
Autom Mate offers a wide range of pre-built actions to speed up automation projects.
Autom Mate seamlessly integrates with popular platforms like and . (Note: Remove references to Trello and Zendesk if they are not currently supported).
