What is Autom Mate?


Autom Mate is a groundbreaking web-based hyper-automation platform designed to facilitate the creation of automation processes for users of all technical levels, whether operating in the Cloud or On-Premises. It offers a comprehensive suite of solutions tailored to automate and integrate IT and business processes seamlessly.

Unlocking Automation Potential

At the heart of Autom Mate lies a rich repository of ready-to-use library actions, continuously expanding to meet evolving business needs. With intuitive drag-and-drop functionality, users can effortlessly design automation processes, streamlining manual tasks and driving efficiency across all business operations. By harnessing attended and unattended robots, Autom Mate eliminates the need for manual, repetitive tasks, enabling users to focus on value-added activities.

Driving Excellence: The Core Structure

1. Service Engagement Experience:

Autom Mate transforms the integration landscape, seamlessly unifying fragmented data systems to revolutionize workflows. Imagine a customer service workflow seamlessly integrated with CRM systems, delivering high-quality service and personalized notifications. With intelligent chatbot integration, Autom Mate ensures harmonious communication across various applications, empowering users to unleash their creativity.

2. Service Operations & Delivery Experience:

Bid farewell to manual task juggling with Autom Mate's integration prowess. By integrating platforms like ServiceNow, Trello, and Jira, incident management is streamlined, ensuring swift ticket resolution. Unified applications like Zendesk and Freshdesk enhance customer query handling, while asset management processes are optimized for tracking and warranty management.

3. Service Integration & Intelligence:

In Autom Mate's ecosystem, machines are not just tools; they are intelligent allies. Through AI-driven service routing, customer tickets are efficiently routed to appropriate support teams, optimizing resolutions and enhancing satisfaction. Predictive maintenance capabilities preemptively address potential asset failures, avoiding costly downtimes, while AI-driven root cause analysis ensures continuous service quality enhancement.

Empowering Ease of Use

Design your processes effortlessly with Autom Mate's user-friendly interface, catering to both RPA developers and business users alike. Kickstart your automation journey with ready library actions, accelerating your time to value.

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