> For the complete documentation index, see [llms.txt](https://docs.autommate.com/userguide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.autommate.com/userguide/start-here/welcome-to-autom-mate.md).

# Welcome to Autom Mate

Autom Mate is an Agentic Service Automation platform. Use it to build automations, configure AI agents, and organize reusable work around a defined service outcome.

Start with the task you need to complete. You do not need to read this guide from beginning to end.

| I want to…                                        | Start here                                                                                                                                                                    |
| ------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Understand the product's building blocks          | [Concepts and terminology](/userguide/start-here/concepts-and-terminology.md)                                                                                                 |
| Build one automation across applications          | [Build a Hyperflow](/userguide/build-automations/build-a-hyperflow.md)                                                                                                        |
| Connect an app                                    | [Apps and authentication](/userguide/integrations-and-api/apps-connections-and-authentication.md)                                                                             |
| Package work as a reusable service                | [Understand the service model](/userguide/service-automation/understand-the-service-model.md)                                                                                 |
| Configure an assistant with knowledge and actions | [AI Agent Composer](/userguide/ai-agent-composer/configure-an-agent-in-ai-agent-composer.md)                                                                                  |
| Connect an external AI assistant to Autom Mate    | [MCP connection and capabilities](/userguide/mcp-and-ai-reference/connect-an-ai-client-with-mcp.md)                                                                           |
| Check what happened after a service request       | [Service Cases](/userguide/operate-and-troubleshoot/read-service-case-status-and-result.md)                                                                                   |
| Investigate automation failures                   | [Errors and debugging](/userguide/operate-and-troubleshoot/handle-errors-and-debug-a-flow.md)                                                                                 |
| Manage users and execution hosts                  | [Users and access](/userguide/administration-and-runtimes/manage-users-and-access.md), [runtimes](/userguide/administration-and-runtimes/plan-execution-and-runtime-setup.md) |
| Read these docs programmatically                  | [For AI agents](/userguide/mcp-and-ai-reference/for-ai-agents-read-this-first.md)                                                                                             |

### Choose a small first outcome

Start by reading a known test record or validating a supplied request. Confirm the result before adding record updates, approvals, scheduling, or additional systems. A small working example gives you a dependable base to expand.

The [first automation checklist](/userguide/start-here/plan-and-verify-your-first-automation.md) helps you define that first task. The service guides explain how Engage, Govern, Execute, and Prove organize a broader service lifecycle.

### Documentation scope

These guides cover Dublin Edition 6.0.0 and AI Agent Composer 1.5.3. Screenshots illustrate an Enterprise administrator configuration unless the page identifies an MSP context.

Read [version and capability boundaries](/userguide/start-here/documentation-scope-and-product-versions.md) for edition-specific availability. Replace example names, versions and identifiers with your own configuration, then check the expected result.